Privacy Policy
At ViViDerma Cosmetic Clinic, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us. Our practices comply with Ontario’s Personal Health Information Protection Act (PHIPA) and other applicable laws.
Information We Collect
We collect personal information through our website, in-person visits, phone calls, and other interactions. The types of information we collect may include:
- Contact Information: Name, email address, phone number, and mailing address.
- Medical and Health Information: Any medical or health-related details you provide during consultations or treatments.
- Payment Information: Credit card details or other payment-related data.
How Long We Retain Your Data
We collect your information when you register on our website, book an appointment, place an order, sign up for our newsletter, complete a form, or participate in surveys or promotions. The data we collect includes your name, phone number, email address, mailing address, and any other details that enhance your experience with us.
How We Use Your Data
We may use the information we collect for the following purposes:
- To personalize your experience and provide content and product offerings tailored to your interests.
- To respond quickly to customer service requests.
- To conduct surveys, promotions, competitions, and other site activities.
- To request testimonials and ratings regarding our services and products.
- To communicate with you via phone, email, or live chat and follow up on inquiries.
- To schedule appointments and consultations.
- To process payments for services and treatments.
- To send you promotional materials and updates about our services if you have opted in to receive them.
Marketing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Protect Your Data
We implement various security measures to safeguard your personal information when you place an order or access our website. Our website uses a secure server, and Secure Socket Layer (SSL) technology is employed to encrypt any sensitive or credit information you provide.
Cookies
We use cookies to enhance your online experience. These cookies enable us to:
- Remember your preferences for future visits.
- Track advertisements and gather aggregate data on site traffic and interactions.
- Improve our website’s user experience and tools over time.
You can choose to disable cookies through your browser settings; however, doing so may affect your ability to interact with our website effectively.
Who We Share Your Data With
We do not sell, trade, or transfer your personally identifiable information to unaffiliated third parties. This does not include trusted third-party service providers who assist us in operating our website, managing business transactions, or providing services to you, provided that they agree to maintain the confidentiality of your personal information.
Third-Party Links
Occasionally, our website may include links to third-party products or services, each with its own privacy policies. While we strive to maintain the integrity of our website, we are not responsible for the content or privacy practices of external sites. These websites may collect data, use cookies, embed third-party tracking, and monitor interactions with embedded content.
We may share your information under the following circumstances:
- Service Providers: Third-party providers who assist in website operations, business transactions, or client services, provided they maintain confidentiality.
- Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, enforce site policies, or protect our rights, property, or safety.
Your Rights & Consent
You have the right to access, update, and correct your personal information. Additionally, you may request that we delete or limit the use of your data. To exercise these rights, please contact us at the details provided below.
By accessing our website, you agree to this Privacy Policy.
If any changes are made to our Privacy Policy, we will update this page accordingly.
For any inquiries regarding our Privacy Policy, please contact us:
Phone: 416-876-5850
Email: [email protected]
Address: 933 Mount Pleasant Road, Toronto, ON, M4P 2L7